Customers might have some ridiculous complaints, but you can salvage their loyalties by how you respond. Letting customers know they have an easy..
“Can you please hold the line!”, “Could you hold on please?” or “Just a moment please.” are some of the most frustrating words you don’t want to..
With the sheer volume of articles and books dedicated to the art of creating a solid business website, site owners can easily become overwhelmed..
If you are looking to improve sales of your product or service, then it’s important to make sure that your customer service is top notch. Lack of..
Customer service has evolved and it keeps improving. There are now better ways to interact and communicate with your prospective customers and..
Large percentage of new businesses fail because they can’t attract and keep new customers. A business cannot survive without customers. It is very..
Listening is considered to be the one of the most important elements of effective communication. Developing deep relationships with your customers..
There’s irony in the fact that smaller companies try to appear larger than they are, while multimillion-dollar corporations spend a large portion..
Customer acquisition is a crucial task for every business. Customers are the engine of growth. There cannot be a business without customers or..
The conventional adage is that “the customer is always right”. The Customer has always been right because companies want their repeat business...
Creating an excellent customer experience is the most important part of any business. If you provide a product or service to consumers, you want..
The term semantics is commonly used to ridicule arguments over the choice of similar words, such as murder or kill, theft or robbery, and teach or..
When most people think of telemarketing, they think about making cold calls that really do nothing but annoy customers. Unfortunately, this is a..
Hosting a new online business requires the best service out there. Its important to consider what your goals are, how fast you want your online..
These days an online presence is an essential part of any business. The internet provides a forum to engage customers not only through your company..
Customer and internet users are now armed with all the tools they need to wreak havoc on any business or individual. Twitter, Facebook, Google+,..
Customers are the most important people for your business. The success of your business or product depends on the patronage, registration, or..
There is a good reason why somebody would visit your company’s website. Why not find out from visitors how you can help them. Of course you always..
Chris Brogan is an author, journalist, marketing consultant, and frequent speaker about social media marketing. He is President of Human Business..
Are you looking for extra income streams?
Look no further as I reveal the best 5 business opportunities available to you in 2012. It’s going to be..