Alltopstartups » iPhone

Salesforce Launches Desk.com(Social Customer Support App)

Thomas Oppong — Tue, 31 Jan 2012 16:18:23 +0000

Customer support traditionally involves planning, installation, training, trouble shooting, maintenance and upgrading via phone, email, and web to assist customers in making correct use of a product. In recent times, social media is playing a significant role in achieving the goals of customers support. Companies are now integrating social media platforms including Facebook, Twitter, LinkedIn etc for faster and efficient customer service delivery.

Salesforce, a global enterprise software company has launched a new SaaS(software as a service) help-desk application-Desk.com which provides small-to-medium-sized companies with cloud-based customer support management to help for field queries through phone, e-mail, web, Twitter, and Facebook.

Desk.com lets SMBs manage requests for help wherever they start from—Facebook, phone, Twitter, web. It also has a mobile component, so staffers can support their customers even when they’re out of the office.

Desk.com also allows companies to build out a knowledge base filled with answers to common questions, allowing customers to solve problems without the need for a human agent.

Pricing starts at US$49 per agent per month, with unlimited access. Salesforce.com is also offering “flex” pricing for $1 per hour for part-time agents. The mobile application is included at no extra charge for full-time users. Desk.com is set for release in the first quarter of this year.

For mobile support, Salesforce has built an HTML5-based site for Desk.com that conforms well to mobile browsers on the iPhone and various Android phones.

“We realized that small and medium sized businesses might have a small customer service department, but, really, everyone in the company is doing support,” Alex Bard, the former CEO of Assistly who is now vice president and general manager of Desk.com, told Fast Company.

Cardcloud Lets You Create And Share Virtual Social Business Cards

Thomas Oppong — Mon, 30 Jan 2012 22:34:30 +0000

Does business cards always have to be printed? Traditional business cards always run out. It happens at most events where you need them most. Why aren’t there better tools to either connect the information digitally and add it into your contact information or just digitize it from a web site? Well if you have ever asked yourself this question before, Cardcloud has news for you. Cardcloud allows you to create a digital business card by using the Cardcloud app on your mobile phone, and share it with anyone. Recipients do not have to have the app installed. Cards can be shared from phone to email, or from phone to phone.

You can now share your social business cards with anyone and and the company aims to be a network that collects contextual information around new contacts.

In simple steps-you add your name, title, company, phone number, and address. And you also get to add your online services like Twitter, Facebook, and LinkedIn. You can add simple notes to cards. But it doesn’t stop there: add tags to index a person and even rate their importance.

You can send it to someone via email, or “beam” it to them from one device to another if both people have the app. The email that gets sent to someone also includes a .vcf file that can be imported into address book software like Outlook and Apple Address Book, or imported directly to your mobile device’s contact list.

Features of Cardcloud
-Create a digital business card and share it with anyone.
-Ability to share from phone to phone or phone to email.
-Gather contextual information about each new person you give your card to.
-Easily remember who, where, when and how you met someone.

Cardcloud has versions for iPhone and Android devices.

Need To Sell Your Car? Mobile Inspector Takes Care of The Details

Thomas Oppong — Fri, 27 Jan 2012 19:00:27 +0000

If you’re thinking of selling or trading-in your car, cDemo has created Mobile Inspector to help you make the process simple and easy. Mobile Inspector lets you quickly and easily merchandise your inventory online from one device. Mobile Inspector gives you step-by-step instructions to professionally document, photograph and video their vehicle.

Using only one device without any extra data entry, cDemo allows you to quickly and easily capture data for your products and merchandise your inventory.

Using an iPhone, iPad, or iTouch Mobile Inspector gives dealers a powerful hand held tool to standardize their inspection data. Mobile Inspector, available in the iTunes store, creates a step by step inspection process that collects data, photos, and video on a vehicle. The inspection follows a dealer-defined set of questions so all inspections have same data consistency and accuracy.

Once a detail inspection is completed, the data is automatically streamed to a web based dashboard where a dealer can send the collected data to multiple channel partners.

Those channels include the dealer’s primary website, Autotrader.com, Cars.com, Automotive Advertising Network, eBay, DMI, Dealer.com, Dealer eProcess, and dozens of other classified websites.

You can capture Over 20 Photos, record Vehicle Specs, record Vehicle Damage, distribute vehicle data & photos via email, data Reveal Via 2D Barcode and customizable distribution channels.

A detailed inspection takes 15 minutes and the wealth of data collected in amazing. Mobile Inspector will also display your vehicle in your very own online vehicle showroom. The website address for your showroom can be accessed from your dashboard at www.cDemo.com.

Scoutzie Lets You Find And Hire The Best Mobile Designers

Thomas Oppong — Wed, 25 Jan 2012 23:59:06 +0000

A lot more people are using their smart phones to access websites. iPhone, iPad, and Android app are being developed at an increasing rate. The design of a mobile app is becoming a crucial part of mobile apps. If you are a designer, the good news is that Scoutzie has created a community for mobile designers.

Scoutzie is a community of the best mobile designers from around the world. Scoutzie empower it’s designers to get the best paying gigs, as well as give them the tools needed to find and choose the right opportunities. Companies are able to hire the best and most talented mobile designers.

Scoutzie gives designers the opportuntiy to showcase what they are capable of by creating profiles. A designers profile is made of the designers’ name, your country and a simple description of what you can do. Designer’s emails are also exposed for scouters. Designers are grouped by you platforms, can search for iPhone, iPad, Android, and other designers.

Scoutzie makes sure only the best designers are join the community by allowing designers to invite their colleagues who are also great designers. A designer is allowed to send out two invites. Most are sending this invites to their most talented designer friends. The only way to post your work is to receive an invite from another designer on the site.

Scoutzie was founded by Kirill Zubovsky, a Seattle wantrapreneur, developer, business guy, immature designer and the user-experience expert for Scoutzie.

Mobiqui: The Importance of Mobile Internet Presence for Businesses

Guest Author — Mon, 23 Jan 2012 15:13:10 +0000

According to recent studies, more and more now people are using smartphones to surf online. For instance, over Christmas 2011 alone 18.3% of net traffic came from smartphone users according to IBM. In addition, ForeSee estimates that up to 38.0% of smartphone owners now use their mobile device for shopping. Hence for business owners, it has never been so important to develop a net presence that accommodates these users.

How to appeal to customers that are more likely to visit your site using an iPhone than a PC?

Mobiquity was established in April 2011 to help businesses establish a presence that targets the growing mobile web audience.

More specifically, it does this by helping businesses develop applications that play to the strengths of smartphones. For instance:

They developed an application for WeightWatchers that enables users to scan the barcodes of food items and find out the nutritional information.
They developed an app for York Hospital in Maine that enables people to found out appointment waiting times or refill prescriptions.
They developed an app for Sony that lets users stream TV and movies.

In particular, these applications demonstrate that it isn’t the point of the mobile web to recreate a desktop experience.

Instead, the goal is to create an app that is convenient enough for smartphone users to use on a daily basis.

Given the growing mobile web audience, it could hence be worth thinking about how to incorporate an app when you redevelop your website then!

Michael Smith

Hipmunk(Travel Search Site) Now Supports Hotel Search For iOS And Android

Thomas Oppong — Mon, 09 Jan 2012 18:24:44 +0000

Hipmunk, the travel search site has announced the availability of a major update to its iPhone, iPad, and Android OS applications. Hipmunk users can now access Hipmunk’s inventory of over 300,000 global hotels on their iPhones, iPads and Android devices.

Hipmunk Hotel Search features:

Automatic search from current location, enabled by GPS, with ability to enter a new destination;
Hotel results displayed on a map so users can visualize the destination and hotel options within that destination;
Top ten hotels ranked by “Ecstasy,” a combination of rate, amenities, and reviews, are highlighted on map;
Ecstasy is recalculated and new hotels highlighted when the map is recentered and zoomed in and out;
Ability to turn on information overlays, or heatmaps, including food, nightlife, shopping, tourism, “vice,” and Walkscore™ allowing users to see where a hotel is in relation to unique interests;
Multiple booking options, including directly with many hotels;
Booking through the mobile browser, a finish code to book later from a computer, or ability to email hotel choice to a friend, family member, or colleague;
Saved searches that allow users to easily flip between up to five recent searches to find their best travel options.

You can download the new iOS app for iPhone and iPad here, and the new Android app here.

Samsung’s New ChatON Allows Android And iPhone Users To Text Each Other For Free

Thomas Oppong — Sat, 07 Jan 2012 16:14:03 +0000

Samsung has launched its Instant Messaging app ChatON for the iPhone. ChatON was released for the Android in October last year. With the launch of ChatON, Android and iPhone users can now text each other for free.

ChatON provides one-to-one chat, group chat, broadcast, message drawing features and allows users to share photos, video, voice snippets, their location, contacts and calendar appointments.

For every chat room, you can easily see all sent images and videos in a Trunk.

Currently, ChatON supports iOS, Android, Bada, Samsung Feature and will support Blackberry, Window mobile, web soon.

Best Mobile Apps For #Productivity In 2012

Thomas Oppong — Sun, 01 Jan 2012 15:12:47 +0000

2012 is finally here. You may have made new year resolutions to stay more productive this year. You may have planned and strategize for growth in your business and personal life. The good news is that you are not alone. We have all made new year resolutions-well not yet. But all the same we all have tasks to accomplish and promises to fulfill in 2012. These apps have been especially made to help you on the productive path to success.

#Dragon Dictation: Allows you to transcribe your notes, emails, SMS, social network status, and reminders.

#Dropbox: Access and share documents, files and images with others.

# SaveMeeting : Record, edit and share your meetings. Record markers in the audio with your mobile device.

# Scatterbrain : Jot down notes, to-dos and reminders as they happen.

# Talk Diary: A scheduling application with an easy-to-use interface. Check daily, weekly, and monthly schedules.

# Simplenote : Create and edit notes, automatically synced with Dropbox.

# Evernote: Thought-tracking app that syncs with Evernote.com and the desktop client.

# Wunderlist: This iPhone app keeps your online and desktop to-do list in sync.

# ODF Viewer: A tool for viewing text documents, presentations and spreadsheet on the Open Document Format.

# Skyvi. Skyvi is a virtual assistant app. Ask questions on everything from local businesses to food nutrition.

# Morning Coffee. This app is a morning dashboard to start your day with everything you need: alarm clock, news web, news RSS, Facebook, weather, web links.

# Remember The Milk: Take your RTM to-do list with you wherever you go and connect to your tasks, search your notes and plan your day on the move.

TuneIn Radio iPhone App Is As Good As Pandora

Thomas Oppong — Thu, 29 Dec 2011 17:11:28 +0000

TuneIn is a new way to listen to the world through live local and global radio stations. TuneIn offers over 50,000 stations and 120,000 shows for you to choose from. The TuneIn Radio app lets you take this entire experience with you on your iPhone, iPad or iPod touch.

TuneIn in October recorded 30 million active users listening to 58,000 different stations from all over the world, with 200 new streams, podcasts or on-demand channels added every day.

According to Onavo as published on GigaOm , TuneIn Radio was the top music service on the iPhone in October, with 6.6 percent of users on the service at some point during the month. TuneIn came out ahead of Pandora (5.8 percent) and Spotify (3.6 percent), while all other music services had less than one-percent penetration.

TuneIn Radio allows you to pause and rewind any station as you’re listening, add the stations, songs and shows you love most to your presets, shake your phone to hear new stations based on what you already like, share a station, show or song with your friends on Facebook or Twitter, play your stations in the background while you use other apps.

Top 10 Most Successful Startups of 2011

Thomas Oppong — Sat, 24 Dec 2011 21:35:47 +0000

In the words of Apple: “There’s an app for everything”. 2011 witnessed yet another growth in the mobile industry. A lot of startups released iPhone and Android versions of their products and services. There were lots of innovation in especially the mobile payment market in 2011. With the proliferation of smartphones and tablets, 2012 will still record high numbers of mobile apps.

The top 10 most successful startups of 2011 are companies that saw huge surge in the usage of products, increase in downloads, disrupted their industries, attracted the most press coverage and increased in sales. The following are Alltopstartups’ top 10 most successful startups of 2011.In no particular order they are:

Instagram: Instagram is a free photo sharing application that allows users to take photos, apply a filter, and share it on the service or a variety of other social networking services, including Facebook, Twitter, Foursquare, Tumblr, Flickr. Instagram recorded 4.25 million users just 7 months after launching. Instagram now has over 12 million users, 100K weekly downloads in China alone.

Pinterest: Pinterest a Palo Alto-based startup, is quietly becoming one of the most-trafficked social networking sites on the web. Pinterest lets you organize and share all the beautiful things you find on the web. People use pinboards to plan their weddings, decorate their homes, and organize their favorite recipes. Pinterest has raised more than $37 million in funding.

AirBnB: Founded in August 2008, Airbnb is a community marketplace for people to list, discover, and book unique spaces around the world online or from an iPhone device. Airbnb lets you rent someone else’s apartment or rent out your apartment while traveling. In July 2011, the company raised $112 million at a $1 billion valuation.

Square: Square is a service that enables anyone to accept credit cards anywhere. Square offers an easy to use, free credit card reader that plugs into a phone or iPad. Square founder Jack Dorsey has announced that the service now serves over 1 million merchants who have processed a transaction are signed up and ready to process transactions.

Klout: Klout provides social media analytics to measure a user’s influence across their social network. The analysis is done on data taken from sites such as Twitter and Facebook and measures the size of a person’s network, the content created, and how other people interact with that content. Klout identifies influencers and provides tools for influencers to monitor their influence. Klout invited 217 influencers with high Klout scores in design, luxury, tech and autos to test-drive the new Audi A8. These influencers sparked 3,500 tweets, reaching over 3.1 million people in less than 30 days – a multiplier effect of over 14,000x.

Turntable.fm: Turntable.fm is a social music platform that encourages hanging out with people and discovering music. If a DJ is playing a song you like, you can add it to your playlist, buy it on iTunes, find it on Last.fm, or launch Spotify.The service opened to the public in May 2011, and by late June had already reached 140,000 active users.

Dropbox: Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. It is a folder that syncs to the Internet, and allows for super easy file sharing between users. As of April 2011, Dropbox had more than 25 million users. Dropbox’s annual revenue is expected to reach $240 million by close of 2011.

Flipboard: Flipboard is a digital social magazine that aggregates web links from your social circle, i.e. Twitter and Facebook, and displays the content in magazine form on an iPad. As of September 2011 Flipboard recorded 3.5 million downloads, 550 Million Flips Per Month.

GroupMe: GroupMe is a group messaging and conference calling service that lets you stay in touch with groups of people via mobile phones. It’s a free service that allows users to create and manage groups that, in effect, create an SMS-based chatroom. GroupMe was sending one million texts every day as of February 2011. GroupMe was founded in 2010 and acquired by Skype in Auguest 2011.

Quora: Quora aggregates questions and answers to topics and allows users to collaborate on them by editing questions and suggesting edits to other users’ answers. Quora is a continually improving collection of questions and answers created, edited, and organized by everyone who uses it. Quora had half a million users in January 2011. The company’s valuation was more than 1 billion dollars in 2011. Quora has reportedly turned down several billion dollar acquisition offers, as reported by Business Insider.