Vineyardsoft Corporation, developer of KnowledgeSync Alerts & Workflow software solution, has announced the availability of the industry’s first Instant Message and Twitter™ Alerts modules. These modules enable organizations to deliver real-time business alerts to their employees’ desktops and mobile devices, using both Twitter as well as the industry-leading IM solutions.
KnowledgeSync leverages the latest pro-active and social networking communications technologies. Instant message delivery means that users no longer have to take any action (such as opening email) in order to be informed. Instead, KnowledgeSync’s Instant Message Alerts (IMA) module automatically pops up a message on the appropriate users’ desktops.
IM alerts may be sent via Windows Live Messenger, Google Talk, Yahoo! Messenger & ICQ, and version 8.0 lets organizations use multiple IM providers and Twitter Alerts operates similarly to IM Alerts in that they allow users to be kept informed about critical business activities. But unlike IM Alerts, Twitter Alerts are ideal for managerial and C-level executives who wish to receive concise, periodic updates on the performance of their business.
The IM and Twitter Alerts modules in version 8.0 will be available to all new KnowledgeSync clients as well as existing KnowledgeSync clients who are current on their Maintenance & Support contracts.
