Being a salesperson in any industry has its challenges. Keeping up with customers is probably the most difficult task. Every customer wants a personalized experience, but you can’t remember every detail of each conversation. However, the latest app by
One point of entry
Data input has long been a labor-intensive job. There’s no need for it with Zynbit and Salesforce products merged into one. Add your notes to the app for one customer, and the entire system benefits from the input. You don’t have to input the same information across several platforms. This time-saving element is a major selling point of Zynbit.
In many ways, the app inputs the data for you. Phone calls and texts are quickly documented and saved according to the customer’s file. Almost instantly, you see if a person called once or five times
Emails filed away
A fascinating feature of this app is email filing. You may have a lot of correspondence with a particular customer. The communication finally translates into a sale. You don’t want to outright toss the correspondence, however.
The app allows you to file the emails into the customer’s file. Anyone at the company can see the emails so that they can build upon that information. If anyone from the company speaks to the customer, there are no data gaps involved that can lead to questionable service.
Know your customer inside and out
The app gives you access to each customer’s file. This information isn’t just limited to invoices and receivables either. Documented conversations, potential projects and more information allow you to be inside of the customer’s mind before you even contact him or her.
For example, you can discuss those specialized products that no other business has tried to sell because a niche is too small. In short, the app makes your job easier while cultivating a long-term relationship
Track website visitors
Knowing where your visitors have been on your website is powerful information. Their click information tells you if they liked a page or jumped away from it in a hurry. This information is important for sales projections as well as updating your website in general. Compare several customers’ data points on the website in order to gain a bigger picture of your successes.
A major part of being efficient in any business sector is reducing downtime. Update the software for your app or desktop software when the manufacturer requires it. These updates fight off bugs and hacks. You’ll end up with helpful programs that boost your bottom line.