We live in a world where everyone is connected via the Internet. So it’s no surprise that most of our modern data collection methods depend heavily on it for syncing data and storing customer feedback information.
That being said, businesses and organisations often have trouble getting data from their remote customers as the lack of proper Internet connectivity means most of the modern data collection apps are nearly unusable in remote regions.
Till now, the only alternative had been resorting back to physical copies of forms printed out on paper which often leads to a lot of extra work as the collected data has to
So this is why we think JotForm with their new product the JotForm Mobile Forms has come up with a very unique solution that should be very useful for anyone who is collecting a large and varied amount of data offline. In this piece, we are going to explore some of the best features of this app and explain why we think this product is a cut above the rest in the mobile data collection space!
1. Offline data storage meets online cloud syncing
As we have explained before, the main USP of JotForm Mobile Forms is the app’s ability to store data offline and then sync it once it reconnects with the Internet. This is particularly useful in conjunction with the vast amount of data fields that the app can store. Everything from an image to a voice recording can be added to a customer feedback and we even have detailed data fields like specific product barcodes or the geolocation of an area. This provides a holistic datapoint for the entire consumer base and can be vitally important for analytics and future business decisions.
2. Kiosk mode – Invaluable customer feedback tool
The JotForm Mobile Forms app comes with the ability to save customer feedback and then immediately return to the same form so that the next one in line can continue to provide their thoughts and opinions. This is critically important when collecting feedback from a large crowd that is seen in places like a trade fair. This unique mode is quite exciting since most of the other competing apps in the space lack something like this. It’s so simple yet brilliant that we are surprised that no else have implemented this one simple feature before.
Now other than these 2 exciting features we also have several others like cross compatibility across Android and iOS devices, the ability to answer instantly to customer forms via mobile notifications and a whole lot more, but most importantly the thing that impressed us about JotForm Mobile Forms is that the app has been built from the ground up with data collection in mind.
Everything from creating a form to sharing it across various social media and other communication channels to assigning forms to specific persons or the robust collaboration options built right into the app – all of these are features that a real -world business would find highly useful in their day to day use.