Balancing running a team, getting clients and keeping them happy is generally the basic job description for most modern entrepreneurs. Being an entrepreneur is as much about seeing opportunity for success and making the most out of them as well as avoiding the common pitfalls that end up holding others back.
To some degree, almost all businesses start out the same. There is a point where no one really knows what
We are going to go over the main things to keep in mind when trying to scale and schedule your business so that it operates as smoothly as possible.
First, there’s how you plan out your day. Not enough businesses take time to reflect on the previous day and previous week’s achievements and shortcomings. It can be critical for both being aware of any concerns and issues and is important for businesses moving beyond the handful of clients stage.
Your day needs to have moments scheduled for quality control, check ups on work progress, and performance updates beyond just simplified reports.
Second, as you schedule when certain tasks should be done, keeping track of their progress overtime from project to project can help isolate when the best work is done, by whom, and what needs to be improved upon. Tracking the data is as easy as taking the time to integrate a system that works with your team in particular.
Regardless if everyone is remote or in one housed office, you have to work on the assumption that no one really knows how others are spending their time. Scheduling major tasks and having a system to easily click and let know about completion status can save time making phone calls and sending emails,
Plan for growth & ensure your systems can integrate/scale
However your team decides to schedule out tasks over the work week, it needs to be one that is able to grow. Having two people responsible for scheduling besides your project manager keeps collaboration strong between teams and clients without any lapse in understanding. It also prevents problems being missed that can cause delays.
As more members of your team are added on and more clients are taken on, this system needs to be robust enough to adapt to emergencies and other unforeseen problems.
Each member of your team should be able to make adjustments and be held accountable for those adjustments by providing a sufficient reason either privately or publicly after assessment.
Regardless of if your team uses a stock scheduling software or undertakes the challenge of building scheduling software custom for your business, it needs to be able to fit your business operation.
Scheduling via Google Docs or Trello will only work for so long before you need something more well suited. It’s better to start with a solid foundation than try and adapt later on when you are overwhelmed with clients. It can be the difference between a short term business and a long term growth oriented one.