There are over 882,000 computer support specialists throughout the US. The industry is growing, too! When you need one managed service provider (MSP), however, you need to narrow down your options.
Otherwise, you might hire an IT support team that lacks the experience you need.
Here are five tips that can help you narrow down your MSP options. With these tips, you can find the best managed service provider around. They can boost your productivity, reduce downtime, and benefit your bottom line!
Start your search for information technology experts with these tips today!
1. Experience
First, head online and Google “managed service provider near me.” Then, make a list of options. Once you have a few choices to pick from, visit each company’s website and BBB listing.
Learn more about the company’s history. For example, how long have they run and operated?
When searching for IT support for businesses, you need to find an experienced team. They can leverage that experience when improving your IT infrastructure.
Find a company that’s run for at least a few years. They won’t disappear when you need them most.
2. Availability
Determine how many technicians work for the company, too. Then, determine how many clients the company handles. Are they equipped to handle more clients?
Ask about their response times, too.
If the company is busy helping other clients, it might take a while before they respond to your support ticket. That downtime could hurt your ROI.
Instead, find a managed service provider with availability you can count on.
3. A Strong Reputation
As you research your MSP options, check each company’s BBB and Google My Business listings. Read a handful of reviews from each site. What do the company’s previous clients have to say?
If there are more complaints than compliments, scratch that company off your list.
4. The Right Services
Finding the right IT support for businesses varies based on your company’s unique needs. Before choosing an MSP, review each company’s services. Will their managed IT services accomplish your goals?
For example, you might want to find a company that offers cloud computing services. Maybe you need data storage or better security.
About 30,000 websites are hacked daily. A cyberattack could impact your company’s future. Consider finding an MSP that offers security services.
They can safeguard your business and give you peace of mind.
5. Pricing
Ask at least three companies on your list for a quote. Then, compare your options.
Don’t base your final decision on the price. Instead, ask what’s included in the quote. Make sure the company breaks down its pricing based on its services.
Then, review your notes. Which company will help you accomplish your goals?
The best managed service provider can set your business up for lasting success.
Choosing a Managed Service Provider: 5 Factors to Consider First
Don’t rush to hire the first managed service provider you find. Instead, use these tips to narrow down your options. With these tips, you can find a professional team you can count on.
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