Did you know that over 93 percent of businesses in the United States have adopted cloud technology to help with their managed IT services? As your business grows you’re likely to need more devices and more computer programs that require the help of managed IT services Chicago.
“What is managed IT services”, you ask? IT managed service companies help businesses like yours to cover their IT needs without having to go through the hassle of recruiting, hiring, and paying your own in-house IT department. It takes a big burden off of your business and allows outsourced experts to help you with your IT service management so that you don’t have to.
The good news is that you’re in the right place to learn more. Continue reading to learn about five things that you need to look for in a managed IT company.
What Are Managed IT Services Chicago?
Managed IT services allow businesses to outsource their IT needs so that they don’t have to face the burdens of finances and time involved with hiring an in-house IT department. Most businesses don’t have employees that understand the technology they’re working with inside and out. This is where managed IT services help.
They’re a great way to lighten the workload on your employees and boost productivity. These services are most often used for monitoring your organization’s network and hardware as well as providing security services for your devices. This comes in the form of penetration tests and threat hunting.
They’re also great for managing your cloud systems and services for you and providing communications support when you need it.
Benefits of Managed IT Services
There are loads of benefits that you’ll gain from hiring a managed IT service for your business. They work on contractual terms which means that you save time and money that you’d have to spend on recruiting and hiring an in-house team to perform the same tasks. This means you’re only paying for the service rather than the expenses associated with multiple employees.
It is also a great way to boost the efficiency of your organization. It allows your employees and teams to focus their efforts and energy on tasks that are more beneficial to the overall growth and success of the organization. The service providers have a wealth of knowledge and experience in ways that your employees can boost their productivity.
Hiring managed IT services also help your business to manage its uptime. These services aren’t attached or bonded to a set schedule like your employees are. This is perfect because it allows your managed IT service providers to perform updates and systems checks during the off hours of your employees. This prevents interference with them performing their daily tasks.
What to Look For When Hiring Managed IT Services
There are a number of different things to look for when looking to hire a managed IT service in the Chicago area. You should expect them to perform certain tasks and roles within your workplace to facilitate productivity and growth. You should also expect them to provide the technical and communications support that an IT department normally provides.
Here is a closer look at five things to look for in a managed IT services provider.
1. Networking and Infrastructure Management
Nothing is more frustrating as an employee than working with slow or outdated equipment. Proper device maintenance is a great way to keep your devices running quickly and optimizing your employee performance. Having a managed IT service will help keep your devices and your network running at top speed to help your business grow and thrive.
2. Help Desk Support
Another crucial piece of the puzzle that your managed IT services should provide is help desk support. Things go wrong all of the time with computers and printers and if you don’t know anything about IT then it makes a frustrating situation way worse. Having a helpful IT expert one phone call away is a great way to get issues like that resolved in a quick amount of time.
A good managed IT service will have no issues solving issues with printers and computers from a remote location. This means that they’ll be able to help you any time and anywhere, no matter what is going on.
3. IT Security Management
One of the most important things in today’s world is strong cybersecurity. Businesses face more cyber threats than ever before but there are steps that a good managed IT service takes in order to protect your network and your devices from hackers and ransomware.
This not only helps to keep your devices and network safe, but it also takes the burden of maintaining and auditing your business’s security systems off of your employees. This means that they have much more time to dedicate to the tasks that will help your business continue growing. Click to get more info.
4. Software Upgrades
Software is just as important of a tool for your business as the computers and mobile devices that you use for your daily tasks. It is important to stay up to date with the best software programs on the market today and a good managed IT service provider helps with that.
They’ll help you find the right software program that matches up with your needs as well as your budget.
5. Cloud Service
The cloud is a huge part of operating a successful business nowadays. It reduces the number of hardware costs your business gets faced with and makes operating a more efficient task. It also allows your employees to work from anywhere and stay productive, which is massive during the COVID-19 pandemic.
Hire Managed IT Services Chicago Today
If you’re running a small business then odds are that you’re doing your own IT or that you have a small in-house IT department. As your business continues to grow, you’ll need more and more help managing all of the IT your company uses. This is where hiring managed IT services Chicago makes a big difference in helping your business continue growing and scaling up.
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