Vcita is a business management and client engagement platform that was specifically designed for partners and small businesses. It has offices both in the United States (Seattle, WA) and in Israel (Tel-Aviv).
Vcita’s vision is to strengthen small businesses through the digital age. To do so, the company developed an all-in-one, easy-to-use app that aims at helping business owners seamlessly focusing on their workdays and increase productivity by offering a tool to easily manage communications both with their customers and within their business.
The app, in fact, is suitable both for business management (invoicing, scheduling, appointment remainders, notifications) and customer management (client portals, scheduling, automated communication, organization of client lists).
The app can also be useful for businesses that operate in different sectors, especially:
- Business services (consultants, financial and legal services, coaches, accountants, etc.)
- Fitness centers (gyms, wellness centers, yoga studios, etc.)
- Event planners and photographers
- Home and house-cleaning services (home improvement, landscaping and cleaning)
- Handyman businesses
- Education sector (teachers, tutors, school operators)
- Healthcare sector (therapists, mental healthcare professionals, clinics, integrative medicine)
Services
Vcita was mostly designed as an email marketing software for small business owners who are looking for an easy business management solution. Since vcita is available both in software version and in mobile version, business owners will be able to effectively manage their business on the go from any device.
With an app that organizes efficiently business records, business owners will be able to focus more on work productivity: the implementation of automated tasks, in fact, lets them focus on what’s most important for a business: customers’ satisfaction.
The main services and features offered by vcita are the following:
- Client management (store and organize client information and communication)
- Payment collection (choose how to get payments in the bank)
- Scheduling and calendar (improve productivity by organizing the workday of your team)
- Marketing (nurture and engage clients with promotional campaigns)
- Client portal (offer payment services, booking services, anytime anywhere)
- Lead capturing (transform website visitors into paying clients)
In particular, vcita also offers a powerful and possibly most profitable marketing channel in the form of email management services, which can be useful to attract new customers via efficient email campaigns.
They provide effective call-to-action buttons, enabling clients to book appointments, complete payments or submit documents 24/7 from any device.
The app even supports customer segmentation, allowing business owners to import contacts and use tags to segment clients based on different features, such as location, interests, etc.
In addition to this, it is also possible to create coupon promotions, which can provide more bookings, promote new services, and more.
Business owners can also check the quality and effectiveness of the results with real-time analytics on several different categories, to see how much each email campaign actually impacts sales.
Vcita has developed a tool to learn exactly this, from tracking actual client activity to measuring the real success of email marketing.
Business owners can create their first email marketing design in less than five minutes, thanks to vcita’s pre-built email template.