What could you do with your time if you were able to automate tasks such as collecting resumes from candidates, sending reminders, and updating candidate profiles into your ATS? A recruitment agency would be spending a lot of time doing what they are required to do: associating with the candidates at the moment. Both automation and bots are here to help you survive your recruitment life.
However, automation has a caveat to it, and this should not stop pursuing the automation system. Fears about automation started when the industry perceived it as something that could cause significant job losses. Such perception, however, was blown out of proportion, according to a study conducted by OECD. The study claimed that one in seven jobs might be lost to artificial intelligence (AI) automation, but the amount was lower compared to what had been predicted in the past.
To date, several recruitment systems are currently perfecting the interaction between humans and machines. This is possible with the so-called “bot technology” that creates a pleasurable experience for both the candidate and the recruiter. Bots are in your talent acquisition team’s disposal, enabling them to do things that are programmable. Bots can do automation and leverage machine learning to send texts, perform scheduling, and pre-screening at the same time.
How AI Benefits the Workplace
What is clear, though, is that automation plays a significant part in the workplace. Employing these growing and innovative resources to provide more meaningful as well as creative insight will be able to improve the customer care business.
The best case to illustrate a scenario as to how AI benefits the workplace is through the use of customer care bot technologies. The customer care bot technologies are automation tool does not replaceability, but helps encourage ability. Bots are helping any particular team to proceed to more complicated challenges.
This change is also seen as something that would end in a step-change growth in settlement rates that will affect the team’s overall achievement. In this scenario, automation is helping the teams by managing transactional duties.
“There would be a decline in job reductions once automation is implemented. People who are working on a project basis will always be threatened by the company’s move to go for automation.” said an expert from New Horizon Global Partners. He added that regardless of how you proposed your strategy, automation will have a fair advantage. He, however, pointed out that people under those close projects should expect a reduction in their assigned tasks.
Another workplace application of automation is in the company’s Human Resource Development department. There’s an HR automation tool called the “Human Resources (HR).” The implementation of HR is quickly gaining ground.
HR, by its operational definition and title, shows the process of what it can do in the workplace. It also can observe a person-to-person interaction. In the instance of talent acquisition, AI and natural language processing may take data on potential candidates to create real-time as well as relatable feedback.
It is worthy of discussing, however, that these functions do not remove the need for recruiters, so it only eliminates the first actions to permit the recruiter to concentrate on particulars, while moving proper applicants forward.
Impacts
It cannot be denied that there are different effects of robotics and artificial intelligence’s implementation of employment. These emerging technologies have also confused as to how the interaction between automation, technology, and jobs comes into play. Here are some valid key points that are essential to understand this interaction.
Technology-driven
Automation that is technology-driven is fundamental when it comes to raising the bar of living standards. There are much better tools that can generate more. Producing more will enable the workers to earn more and organizations can lower prices. These dynamics are seen to improve the worker’s living standards.
Productivity
There’s a need to identify the two technologically driven productivity that is essential in this human to machine interaction. The first is the scenario that technology replaces workers. For example, an automatic elevator replaced the elevator operators. The second is when a certain type of technology produces more output than regular human workers. To illustrate, there are carpenters who are using a pneumatic nail gun instead of the regular hammer tool. In gist, the usage of automation boosts productivity in general.
Industry
The automation’s impact on employment varies on the type of the industry. One of the benefits of automation is that it allows organizations to reduce employment costs. In business, there are costs that do not attempt to demand service or good. Automation enables workers in this case. However, in businesses where costs that are reduced, automation makes it possible to produce more output by the number of employees.