Why Training Videos Are a Smart Investment For Startups
99% of businesses that already use videos say they’ll continue to do so. As a startup, you can leverage this popular medium in more ways than one – as an…
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Robin Singh
6 posts
Robin is a Technical Support Executive. He is an expert in knowledge management and various Knowledge base tools. Currently, he is a resident knowledge management expert at ProProfs. In his free time, Robin enjoys reading and traveling.
How Organizations Can Improve Sales Through Live Chat
Many organizations struggle to increase sales and improve their conversion rates on a daily basis. They develop various strategies for attracting their target customers and engaging them in their brand,…
5 Key Tips to Use Animation in elearning
Animation has certainly come a long way. Today we have the best artwork in animated movies, anime, video games, even covers for books, movies and music albums. However, an animation…
When the Walking Knowledge Base Walks Away
Irrespective of the business type you are running, you certainly have at least a few people who seem to know everything regarding their field of work. Those walking knowledge bases…
Top Benefits of Using Online Documentation for Your Startup
In the past, all business organizations used to manage their business with paper documents they stored somewhere in their office. This required them to hire additional employees who would work…
Why Is Customer Support Knowledge Base Important and How to Build One
Building a customer service knowledge base can be a difficult venture and it takes a lot of work to maintain and manage knowledge base articles. Like this is not hard…