How Important is Business Call Answering really?
More than a third of UK customers say they would pay more for a product if they were guaranteed great service, according to the latest UK Customer Satisfaction Index. Customer…
Posts by tag
call
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Ways To Support And Encourage Your Call Center Team
Working in a call center is not the most rewarding profession. While agents enjoy interacting with and assisting customers, the monotonous tasks and sometimes unfavorable conversations and feedback can leave…
4 Top Call Center Security Trends in 2021
A call center is a place where customers’ problems are addressed with timely responses, and sales leads are generated. The contact centre industry is one of the most advanced and…
Cold Calling Tips to Make The Process a Lot Easier
Cold calling refers to the process of reaching out to potential customers or clients who haven’t shown any interest at all in any of the products or services that your…
Startup Awards: Top 13 Startup Winners 2009
Startup Awards rewards the most successful business start-ups in the UK and is recognized and respected as such throughout the business community.Each year Startup Awards parades a set of innovative,…