How Software Companies Can Earn Repeat Clients
Software companies invest a lot in setting up their business and always look out for potential clients. Repeat clients are easy to work with as they already trust the company…
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Customer
149 posts
How to Create Return Customers
In 1909, Harry Gordon Selfridge coined a phrase that has been variously debated, rejected, and begrudgingly accepted by business people ever since. He famously said, “The customer is always right”.…
Why Customer Retention Is Essential to Your Brand’s Success
As a startup owner, you often hear that attracting new customers is critical for your success. However, what happens once you create a killer digital marketing campaign and start generating…
Why a Customer Journey Map is Crucial For Your Marketing Strategy
A customer journey map is all about thinking like a customer or being in customers’ shoes to find out the kind of experience they get and the process that they…
Is Your Business Different Enough? How To Differentiate It From The Rest
When you start a business, you will be full of excitement, good ideas, and a will to succeed. That’s all very important, but what is even more critical is understanding…
5 Ways Your Startup Can Gain Customer Trust
If you’re still making a name for your startup then it’s important to appear legitimate online and gain trust from customers. As you slowly build up your client base, you’ll…
What Businesses Can Learn From Customer Surveys
Customer satisfaction is one of the most important indicators if a business is successful. Companies spend time and money to predict what customers want and what makes them happy. Predicting…
How To Enhance Your New Call Center
People are often dissatisfied with their call center experiences. This trend is understandable, considering the surge in customer demands since the rise of the digital age. To stay ahead of…
Importance of Customer Engagement In Any Business
Businesses, regardless of niche and size, need customers. It’ll be challenging for any business to thrive, earn profits, and create a positive brand identity in the industry if they don’t…
Tips For Making Your Business More Customer Friendly
Every small business owner strives for the perfect customer experience. Having great customer service can set you apart from your competitors, but many consumers don’t think businesses are meeting their standards. You…
10 Best Ways To Retain Your Existing Customers
Many marketers get so involved in acquiring customers that they fail to effectively retain those they already have. Keeping existing customers can result in a higher ROI. In fact, the…
Give The Customer What They Want: How to Enhance Customer Experience
Did you know that the companies that have a customer experience mindset drive revenue four to eight percent higher than the rest of their industries? If you want to make more money,…
Four Reasons Why Businesses Need Customer Service Automation
Customer service is essential to any business. To make a business thrive in this arena, they need to be up with the times. And the fact of the matter is…
Why Your Delivery Customers Complain
In the eye of your customers, the delivery plays a significant role in their perception of your brand, even if you outsource your delivery to a partner. As a result,…
9 Ways to Increase Your Customer Retention Rate
One of the major differences between successful and unsuccessful businesses is customer retention. Businesses that retain their existing customer base are on a path to growth. Businesses that acquire customers…
Here’s How to Successfully Transform a Customer to a Satisfied and Paying One
Congratulations! You began your new business, and you are looking to gain a customer base. You’ve built your product, and you’re confident that your customers are going to love it.…