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Posts by tag

Customer

149 posts

5 Trustworthy Ways to Boost Reviews from Your Customers

  • Thomas Oppong
  • Nov 20, 2019
When it comes to owning your own business, you know the power of the review. Reviews are a vital part of business. In fact, 90% of consumers read online reviews before visiting…
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  • 5 min

3 High-Impact Customer Research Methods to Give You an Edge

  • Daniel Ndukwu
  • Oct 23, 2019
It seems like everywhere you look, businesses are achieving success.  Uber completed an IPO without ever turning a profit.  Dropbox used growth hacking methods to grow a massive user base…
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  • 2 min

How to Make Your Customers Feel at Ease in Your Premises

  • Thomas Oppong
  • Oct 4, 2019
Customer relations are key to any business no matter what size or how long you’ve been trading the impression that you give to customers can make or break in how…
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  • 2 min

How to Attract And Keep Your Customers

  • Thomas Oppong
  • Oct 1, 2019
No matter what sector they operate in, and they whether they sell goods or provide services to the public or other businesses, there’s one thing that all startups urgently need:…
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  • 4 min

The Reasons Why a Sweepstake May Increase Customer Retention in Your Business

  • Thomas Oppong
  • Sep 26, 2019
There are many reasons why you might have decided to set up your business. It could be for the love of your product, to spread an important message, or to…
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  • 3 min

4 Loyalty Program Rewards Your Customers Will Love

  • Thomas Oppong
  • Sep 20, 2019
Your customers play a key role in helping your company grow, so making them feel appreciated is a great way of expressing your thanks, as well as fostering customer loyalty.…
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  • 3 min

Keep ’em Coming: 5 Effective Strategies to Improve Customer Loyalty And Retention

  • Thomas Oppong
  • Sep 11, 2019
In a recent 2019 report on customer loyalty, 60% of customers said they’d buy more frequently from their favorite companies. This means repeat business, but it doesn’t come naturally for brands.…
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  • 2 min

Advice For Offering Better Client Service

  • Thomas Oppong
  • Jul 11, 2019
Your clients are a very important piece of the puzzle when it comes to running a smooth and profitable business. The better you do at offering exceptional customer service, the…
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  • 5 min

6 Takeaways From Neil Patel’s Strategy For Getting More Reviews

  • Chris Myers
  • Jun 21, 2019
No matter what your line of business is, positive customer reviews are critical for your success. Studies show that 86% of consumers read customer reviews, 63% of them contact businesses…
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  • 2 min

4 Ways to Help Your Startup Build Customer Loyalty

  • Thomas Oppong
  • Mar 19, 2019
Most startups tend to place more attention and focus on the acquisition of new customers at the early stages of the business’ life. While bringing in new customers is absolutely…
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  • 5 min

Why Little Obsession with Customer Experience is a Good Thing

  • Marcin Dziedzic
  • Mar 14, 2019
Have you ever wondered what does it mean to have a great customer experience? How will you know that what you provide as part of your product or service not…
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  • 4 min

CRM And Reasons Why a Business Plan is Important

  • Thomas Oppong
  • Mar 5, 2019
Customer relations management, or CRM that is integrated within your business plan dictates the success of a business. When venturing in a market, you need to build your relationship with…
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  • 3 min

3 Creative Ways to Reduce Call Center Costs

  • Thomas Oppong
  • Mar 1, 2019
If your business has a call center as part of your customer service plan, you may be looking for ways to reduce your costs. While investing in quality customer service…
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  • 3 min

4 Questions to Ask When Gathering Customer Data

  • Thomas Oppong
  • Dec 5, 2018
Customers are the backbone to any business. Without them, there will be no reason to continue trading. Even more importantly, there will be no profit. But, regularly acquiring customer data…
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  • 3 min

A Road Map to Customer Success For Early Stage Startups

  • Contributor
  • Dec 5, 2018
Silicon Valley has become the startup and technological hub of the world consisting of companies like PayPal, Tesla, Twitter, Facebook, and many others. If you ask any of the C.E.Os…
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  • 3 min

Tips For Improving Online Customer Service

  • Thomas Oppong
  • Oct 25, 2018
By 2021, it is estimated that 230.5 million people will be dedicated, online shoppers. As a business owner, offering a seamless online experience is essential to get and keep these…

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