How to Boost Your Small Business With Better Onboarding
A variety of studies shows that good onboarding improves employee performance and job satisfaction. When your team works better, so does your entire business. There is no arguing the fact…
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Customer
149 posts
3 Ways to Make Your Customers Remember Your Business
While businesses put a lot of effort into getting new customers, retaining current clients is equally or even more important. When customers return for your products, it shows that they…
The Evolution of The User Interface
There is little doubt that the Apple Macintosh changed the way that people use computers. Innovations like the graphical user interface (GUI), as well as the mouse, revolutionized the industry.…
Boost Your Customer Satisfaction
Keeping your customers satisfied is vital for the survival of your business. When their wants and needs are always changing, you need to have your finger on the pulse. There…
Effective Customer Retention Strategies: 10 Tips to Keep Your Customers Coming Back
Customer retention determines the rate at which an organization is able to keep customers over a certain period of time. Using some of these tips could strengthen and increase your…
4 Must-Have Customer Amenities for Your Brick and Mortar Business
Customer experience is a critical part of attracting and maintaining customers at your brick and mortar business. Customers want to feel like their needs are being met in the most…
How Attentive to Customers is Your Business?
It’s one thing to gather customers, it’s quite another to sustain and maintain their appreciation of your firm. To do so is incredibly important because while any competent sales pitch…
A Guide To Startup Lead Generation (5 Expert Tips)
Implementing lead generation into your sales funnel can have a big impact on startup success. Startups can employ lead generation to build out a robust customer base and increase sales…
What You Should Know About Quality Assurance and Quality Control
If you want to ensure that your business runs smoothly, then you will need to remain educated when it comes to the terms and practices that are used in your…
How to Choose the Right CRM Software: A Beginner’s Guide
Does your business use CRM software to manage and maintain customer contacts? No? Then, it’s time to embrace CRM technology in your business. In this technology-driven day and age, all…
The Top Reasons Why Buzzfeed-Style Quizzes Are Such a Big Hit – And How You Can Make Your Own
If you want to give your lead generation strategy a boost, you probably have some tricks in mind. Of course, your ultimate goal is customer sales and engagement, and if…
4 Aspects of Your Business That Customers and Competitors Are Judging You By
Did you know that the human brain makes judgments within a matter of milliseconds? In other words, we’re wired to make snap decisions. And if you’re a business owner, you…
3 Insightful, Powerful, and Innovative Ways to Provide Stellar Customer Service
What used to be simply a support function of a company, customer service is now one of the most crucial areas of your business. In order to grow your customer…
2 Reasons Why You’re Scaring Away Your Customers
There aren’t many things that can spoil your mood faster than when you check out your analytics and see most of your customers abandoned their shopping carts. It’s a feeling…
How Your Small Business Can Deliver Great Customer Service
Delivering amazing service should be at the heart of your business. In fact, delivering excellent customer service has to be one of your company values. It’s a marketing strategy in itself…
Four Customer Engagement Tips to Take From Online Casinos
The digital revolution has given business leaders a platform to reach out to customers more proactively and profitably than ever before. At the same time, it has given customers new…