How Business Intelligence Improves the Call Center Agent’s Performance?
Agents are the heart and soul of call centres. Improving their performance has the ability to transform a call centre from a costly operation to a profit centre. The call…
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Business intelligence
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Real-Time BI Solutions For Busy Managers
When it comes to managing your business, it’d hard to do so just on gut feelings alone. Even if you have a great sense of how the market is and…
8 Startups Raised Over $80 Million In Funding This Week
Google Ventures is the lead investor in a stealth-mode firm, Nettle, which says it is creating next generation social, local, mobile applications and websites aimed at the entertainment market. Google…
Domo Secures $33M from Benchmark Capital
Domo, a new SaaS company launched by Omniture co-founder and decade-long CEO Josh James, has announced it has secured $33 million from Benchmark Capital in a Series A round. This…
LinkedIn for Android Now Available For Download
LinkedIn has had an iPhone app since 2008, but an Android version of LinkedIn was released today for business. In a statement released on the company’s blog, Chad Whitney said…