Everyone knows how important the IT department is at any given company because let’s face it, these are the experts who keep the company’s computers running, which is crucial regardless of the type of business you’re running. While some businesses choose to contract their IT services and participate in a pay-as-needed plan, others go ahead and hire a full-time IT department instead, and there are advantages and disadvantages to both options. For most bigger companies, it’s usually better to have your own IT team onsite, and this often applies to smaller companies as well. If you’re wondering why this is so, below are a few good reasons.
1. It Costs You Less Money
Although it may seem like you’re saving money by paying for IT problems only when you need it, this is rarely the case. In fact, if you have a big company especially, it is very likely you’ll have an employee who needs IT assistance every day of the work week, and if your IT people are going to be doing that much work, they might as well be full-time employees of yours. While it’s true that you have to pay employees benefits and salaries, per-hour or per-job IT services from outside companies can run very high, and it is often less expensive to have an onsite department instead.
2. You Get Continuous Support
There’s no doubt that the main advantage of having onsite IT services is that they are always there when you need them, regardless of what time it is or what type of problem you’re having. Having IT people there that can be at an employee’s desk immediately is a real life-saver and can save the company a lot of time and money. If you have an emergency, an offsite IT company is likely to cost you a fortune, but when you have your own IT department, you won’t have to pay extra for services that are needed unexpectedly.
3. It Is a Lot More Efficient
Things are going to run more smoothly when you have an onsite IT department because the technicians you need are always there, ready to provide the services you need at any time. In the business world, time is money, and because there is more cohesiveness in the operations of your IT department, you’ll save both time and money on a regular basis. Things will operate more smoothly and without interruption, which means your business services won’t have to be interrupted for very long because of a computer-related problem.
4. More Familiarity with Your System
If you have your own IT department, they will be more familiar with your company’s computers and therefore, it won’t take them long to figure out what the problem is. Top-notch IT services are always more efficient when the technicians already know which programs you’re running and what types of computers you own. This familiarity goes a long way in helping them provide you with the services you need to keep your computers running right day after day, allowing for faster turnaround time, less complications, and overall better service.