When searching for auto shipping firms, there are a few factors to remember. First, understand that pricing depends on many factors and can change frequently.
It’s essential to consider a company’s services, reputation in the industry, and customer reviews before making a decision. Here are seven crucial criteria to consider when picking a car shipping business.
Experience
People use car shipping services to make long-distance vehicle purchases, relocate their cars for a job transfer or move, or simply because driving can be tiring and expensive with frequent fuel, food, and lodging stops. Whatever the reason, using one of the best car shipping companies will ensure a smooth process from pickup to the moment you sign the bill of lading at drop-off.
A reputable auto transport company will assign you a dedicated agent and respond to your questions quickly. If a company doesn’t return calls or takes a while to respond, it may be time to look elsewhere. Similarly, the best auto transport companies will have standardized contracts and high carrier vetting standards. Carrier-direct providers may offer lower rates but can be riskier if you need to know their track record.
Reputation
When customers entrust their car to a transport company, they must know they can count on them. Companies must have a solid reputation in their industry and with customers because customer service plays a significant role in that decision-making process.
Several auto transport brokers have a solid reputation and include the cost of insurance in their pricing. Companies like this can often offer lower rates than carriers due to their network of nationwide drivers.
Insurance
When shipping a car, it’s essential to understand the company’s insurance coverage. All reputable auto shippers should have cargo insurance that covers the value of your vehicle during transport.
Make sure you check with the actual company that will be transporting your vehicle – as opposed to the broker – to find out whether their cargo insurance is adequate and how they handle damage claims. Brokers may be able to sell policies but will ultimately have to pass any damage claims on to the carriers they use.
Remove all personal items from your car and have only a quarter gas tank when it’s time for transport. It will reduce the risk of moisture or airborne debris damaging your car’s interior.
Customer Service
In addition to rates and services offered, customer service is also a factor. Choosing a company with excellent customer reviews and responsive representatives can distinguish between a stress-free experience and a hassle.
Rates
Customers need to look at the rates offered by car shipping companies. It can help them determine whether they are getting a good deal. It can also help them decide whether to ship or drive their car. Driving a vehicle can be expensive and risky, not to mention the wear and tear that it will put on the vehicle.
The best car transport companies offer competitive prices, instant quotes, low or no deposits, and vehicle tracking. They also have excellent customer service. If a company’s price seems too good to be true, it probably is. Customers should also check if the transport company offers multiple routes and if they offer door-to-door or terminal-to-terminal service. They should also consider the seasonal rate variations.
Convenience
Whether you need to transport your car for a move, a new job, or a vehicle purchase, a reliable auto transport company can make the process easy and convenient. You can choose between door-to-door or terminal-to-terminal shipping and add additional services to suit your needs.
Customer service can also be a significant factor in your decision-making process. Look for companies with high customer ratings on review websites like the better business bureau and Google Reviews.
Cost is another essential factor in your car shipping company selection. Prices can vary depending on the shipment distance, the type of vehicle, and the season. You can save on transport costs by planning, removing unnecessary items from the car, and shipping during off-season periods.
Safety
The safety measures taken by the company should be a significant factor in your decision-making process. You should look at things like DOT compliance, vehicle insurance, and if they have the right equipment to transport your car safely.
The company should also offer exceptional customer service. It is crucial if you’re shipping your car across the country or to another state. Look for a company with high ratings.
Lastly, you should find out whether they’re a broker or carrier. Some companies are brokers and will auction your ship job to drivers; they won’t own trucks or transport vehicles themselves. In comparison, others are carriers and own their trucks, ships, and transportation. They’ll transport your car themselves and will usually be able to provide a more streamlined service.